Shipping & Delivery

  • Can you deliver to a PO Box?

    Yes. Shipping will be limited to our non-guaranteed shipping options, as those are fulfilled with USPS.
  • Do you ship internationally?

    Unfortunately, not at this time.
  • Do you ship to Hawaii, Alaska, or other US Territories?

    Unfortunately, not at this time.
  • How soon can I get my order?

    We pride ourselves on our speed and getting orders out to customers quickly! 🏃‍♀️💨 Most orders will be processed and shipped by the end of the next business day. When you combine that with our fastest shipping option, 1 day, that means delivery as soon as two business days after being ordered. Pl...
  • I accidentally put in the wrong address. Can you send my order again?

    You are welcome to place a new order, but we do not resend or refund processed orders if the order was placed with a customer address error.
  • I need my order by a specific date. What shipping should I choose?

    We highly recommend choosing a guaranteed shipping option if you have a deadline to meet. Our shipping guarantee covers late deliveries and would entitle you to a refund of your shipping costs if an alternative resolution couldn’t be reached. While the majority of non-guaranteed shipments arrive...
  • I need something for tomorrow. Can I get it that fast?

    While we hang our hats on our speed 🏃💨 and turnaround times, getting orders to customers within a day of being placed just isn't feasible. The vast majority of orders are processed and shipped the next business day. Even with our fastest shipping option (Next Day), the fastest an order would be r...
  • My tracking info shows as delivered, but I never got it. What now?

    We recommend first checking with neighbors to see if anyone may have accepted the package for you. Next, if USPS, call your local post office to inquire about the package. Lastly, reach out to the carrier with your tracking number, and they can place a trace to try and track it down.
  • What is covered by the Shipping Guarantee?

    We guarantee delivery on orders shipped with a guaranteed shipping option through FedEx or UPS. These options include: Overnight 2 Day Guaranteed 3 Day Guaranteed All other shipping options are considered non-guaranteed. We guarantee that products will be delivered on time and in good condition....
  • Where is my order?

    Once an order has shipped you can check the shipping status by looking up the tracking number provided in your shipping confirmation email.